Locked Out of Your Car? Here's What to Do

Locking your keys inside your car is one of the most common — and most avoidable-feeling — roadside frustrations. Here's how to handle it safely.

First, Don't Panic

It happens to almost everyone eventually. Take a breath, make sure you and anyone with you are somewhere safe (out of a parking lot traffic lane, off the roadway), and work through your options calmly.

What NOT to Do

• Don't try to force a door or window open with a coat hanger or tool — this often causes real damage to the weatherstripping, window track, or lock mechanism
• Don't break a window unless there's a genuine emergency (like a child or pet locked inside on a hot day) — call 911 immediately in that case
• Don't waste time trying random household tools that could scratch paint or bend trim

Your Safe Options

• Spare key: If a family member or roommate has one nearby, this is the fastest fix
• Manufacturer app: Many newer cars let you unlock remotely through a phone app if you're signed in
• Roadside lockout service: A professional uses non-destructive tools designed specifically for your vehicle type

What to Have Ready When You Call

• Your exact location (address, parking lot name, or nearest cross street)
• Your vehicle's make and model
• Whether the keys are visible inside or somewhere you can't see (like the trunk)

Citywide Towing Services provides 24/7 lockout service across Houston using safe, non-destructive entry tools — no coat hangers, no damage to your doors or windows.