5 Signs You Need to Call a Tow Truck (Not Just Roadside Help)

Some car troubles can be fixed on the spot — a jump start or a tire swap and you're back on the road. Others mean your vehicle isn't going anywhere without a tow. Here's how to tell the difference.

1. The Engine Won't Turn Over at All

If a jump start doesn't get your engine running, or it starts and immediately dies, the issue is likely deeper than a dead battery and probably needs a shop, not a roadside fix.

2. You Hear Grinding, Knocking, or Loud Metal Noises

Unusual mechanical noises — especially from the engine, transmission, or wheels — are a strong sign that driving further could cause serious damage. It's safer to have the vehicle towed.

3. Fluid Is Leaking Heavily Underneath

A small drip might wait. A steady puddle of oil, coolant, or transmission fluid usually means the vehicle shouldn't be driven until it's inspected.

4. The Car Was in an Accident

Even minor collisions can cause hidden damage to the frame, suspension, or safety systems. After any accident, towing is almost always the safer choice over continuing to drive.

5. A Tire Change or Jump Start Isn't Enough

Sometimes a flat tire turns out to be a bent rim, or a "dead battery" turns out to be an alternator problem. If the quick fix doesn't hold, it's time for a tow.

When in Doubt, Call

If you're unsure whether your situation needs roadside help or a full tow, just call. Our dispatch team can help you figure out the right service and get the right truck to you the first time.